The client is one of the largest MNCs in the consumer healthcare and FMCG space.
MODERN WAREHOUSING CASE STUDY
The Client
The Challenge
The client had planned to consolidate 80% of all its SKUs in a single Central Distribution Centre (CDC). They were looking for a professional 3PL partner who could bring the required technology and operational expertise.
- 100% adherence to the agreed SLs
- Accuracy in receipts and dispatch
- Inventory Stock Accuracy at batch level is at 99.9% and above
- Reduction in SCM costs due to TATs
- No additional fixed costs incurred inspite of increased volumes
The Outcomes
Patchems won the contract due to its understanding, clarity, operational expertise and synergies. The team got into implementation mode very quickly without affecting the ongoing fulfilment cycle and fill rates.
- 100% adherence to the agreed SLs
- Accuracy in receipts and dispatch
- Inventory Stock Accuracy at batch level is at 99.9% and above
- Reduction in SCM costs due to TATs
- No additional fixed costs incurred inspite of increased volumes
- WMS data visible to client for future planning
Patchems Quality and Process Excellence team enables continuous improvement through training and re-assessment programs at regular intervals.
